Washington_Christofer_CyberDownload

Professional Summary

Highly proactive professional transitioning into Cybersecurity, combining 13 years of leadership experience with specialized technical certifications. Expertise includes hands-on threat analysis using Wazuh (SIEM) and MISP, system hardening, and secure UniFi Network configuration (VLANs, firewalls). Skilled in optimizing IT workflows and driving process improvements through strong problem-solving and team management. Currently pursuing a B.S. in Cybersecurity & Information Assurance.

Technical Skills

  • SIEM (Wazuh)
  • Windows
  • Mac
  • UniFi Networks
  • Python scripting
  • Ticketing systems
  • Active Directory
  • Cybersecurity Strategy
  • System administrator
  • Network fundamentals
  • Incident Response
  • Troubleshooting
  • Linux
  • Virtualization
  • VLANs
  • Firewall rules
  • Automation
  • IDS/IPS
  • Communication Skills
  • Problem Solving
  • Information Assurance

Professional Experience

Office Manager | Advantage Relocation | Jacksonville, FL | 09/2016 – 09/2023
  • Streamlined IT Workflow: Optimized operational efficiency by implementing new ticketing and support systems for 12 staff members, standardizing IT issue resolution.
  • Managed Technical Operations: Directed 12 staff members while managing hardware/software installation and providing essential Windows and Mac tech support.
  • Improved System Reliability: Tracked shipment inventory and managed vendor coordination, maintaining system stability across critical operations.
Assistant Manager | Goodwill, Big Bend | Panama City Beach, FL | 04/2010 – 10/2016
  • Resolved Critical System Issues: Supervised staff and maintained operational continuity by successfully resolving technical issues with POS and IT systems.
  • Drove Process Improvement: Supported operational upgrades and implemented tech-driven process improvements across facility management.

Education

Western Governors University | Salt Lake City, UT | 07/2025 – Current

Bachelor of Science: Cybersecurity & Information Assurance

Florida State College Jacksonville | Jacksonville, FL | 01/2023 – Transferred

Associate of Science: Information Technology

Certifications

  • CompTIA A+, 2025 – Active
  • CompTIA Network+, 2025 – Active
  • CompTIA Security+, 2025 – Active
  • ITIL v4, 2025 – Active
  • Linux Essentials, 2026 – Active
  • CompTIA CySA+, 2026 – Active
  • CompTIA Pentest+ (In progress)
  • ISC2 SSCP (In progress)
  • ISC2 CC (In progress)
  • ISC2 CCSP (In progress)